This policy applies to Wisdom IT Solution's, P.O.Box 872, Muscat, Oman Computer 2DONE mobile application ("App"). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our App.
Personal Information: We are not collecting any information from you, we collect username/ email for the purpose of sending OTP account verification. All the users in the 2DONE is created in the backend application The tenents are logged in using their email address and Kalhat's user can login using their ID which is already created and shared to them.
Service Delivery: To provide and maintain our App, including updates and notifications, account verification.
Improvement and Development: To improve the App and develop new features.
Communication: To communicate with you about updates, and other relevant information.
Third-Party Services: We will not share your information with third-party service providers for the purpose of facilitating our service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We use various security measures to protect your information, including encryption and secure storage. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Access and Update: You have the right to access and update your personal information.
Opt-Out: You can opt-out of receiving communications from us by following the unsubscribe instructions in any email we send.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
If you have any questions about this Privacy Policy, please contact us at support@witsoman.com.
By downloading or using the App, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
Eligibility: You must be at least 13 years old to use the App.
Account Security: You are responsible for maintaining the confidentiality of your account and password.
Prohibited Activities: You agree not to misuse the App, including but not limited to engaging in any illegal activities, violating any laws, or attempting to gain unauthorized access to the App.
All content, trademarks, and data on the App are the intellectual property of Wisdom IT or its licensors. You may not use any of our intellectual property without prior written consent.
We may terminate or suspend your access to the App at any time, without prior notice or liability, for any reason, including if you breach the Terms.
The App is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the operation or availability of the App.
In no event shall Wisdom IT, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the App.
These Terms shall be governed and construed in accordance with the laws of Oman, without regard to its conflict of law provisions.
If you have any questions about these Terms, please contact us at support@witsoman.com.
1. Support Channels We provide support through the following channels:
Email: support@witsoman.com
Phone: +968 9730 6135
2. Support Hours Our support team is available during [9 AM to 5 PM, Sunday to Thursday].
3. Response Time We strive to respond to all support inquiries within 24 hours.
4. Issue Resolution Our team will work diligently to resolve any issues you encounter with the App. If an issue cannot be resolved immediately, we will provide regular updates on the progress of the resolution.
5. Feedback and Suggestions We welcome feedback and suggestions to improve our App. Please send your feedback to support@witsoman.com.